Kurnia.com - Thailand - How To Make A Motor Insurance Claim

HOW TO MAKE AN INSURANCE CLAIM

We provide a 24-hour claim service hotline, should any accident occur. Our call center will provide prompt-advice and immediately dispatch a surveyor to the accident site.

Kurnia Claims Center:

Direct Line: 0-2635-1234
Mobile: 081-710-7967

MOTOR CLAIMS

Insured must immediately inform an accident to our Call Center

Preliminary information need to be reported accident:

	Vehicle number
	Insured driver name
	Policy number
	Place of accident
	Contact number
	Third party number (if any)
	Short circumstance of accident

Insured will be assigned a claim number by Call Center.

If vehicle has been moved from the accident spot, please inform the surveyor.

Please wait until our surveyor arrives and do not commit any liability before our surveyor arrives.

Theft claims:

Please lodge a police report at a local police station and immediately inform Car Loss Prevention Center at 0-2245-9095 or 0-2245-6951. Then, immediately notify Kurnia for the incident and complete a claim form as soon as possible.

If there is any injury in an accident, please send injured to the nearest hospital immediately.

After filing a claim, policyholder can repair the damage at our panel workshop as your convenient. If the workshop is not on the panel list, please contact Kurnia before repairing.

NON MOTOR CLAIMS

	Policyholder must immediately report to our Call Center

	Lodge a police report at a local police station within 24 hours if necessary.

	You are advised to submit your claim with full documentation as prescribed in the claims form directly to Kurnia Head Office or any of our Branch Offices as soon as possible.

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